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What You Need to Know Before You Play

Using gbo100 means you agree to these terms — they cover account eligibility, how we handle your data, wallet transactions via DANA, OVO, and GoPay, and what applies where local law permits access. Read them once; they keep things fair for everyone.

Account Eligibility RulesDANA, OVO, GoPay Wallet TermsData Handling PolicyRegional Access ConditionsHow to Contact Us on Legal Matters
gbo100 What You Need to Know Before You Play
HOW WE HANDLE IT

Data, Security and Your Account Rights

We take four areas seriously when it comes to legal compliance: how we store your data, how we protect your account, how long we keep records, and how you can act on your rights. Here is what each of those looks like in practice.

Data Storage and Use

We collect account registration data, transaction history and device session logs. This data is used to verify your identity, process DANA, OVO or GoPay transactions, and meet legal retention requirements.

Account Security Practices

Your account uses OTP verification on login and wallet linkage steps. We do not store your e-wallet PIN — authentication happens inside your DANA, OVO or GoPay app, not on our side.

Record Retention

Transaction and account records are retained for the period required by applicable regulations. After that window, data is deleted or anonymised unless a dispute is still open.

Your Rights and How to Act on Them

You can request a copy of your account data, ask us to correct inaccurate records, or request account closure at any time. Submit the request via email or the in-account Help section with your account number.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If you have a question about your rights under these terms, a dispute over a wallet transaction, or a request to access or delete your account data, our support team handles it directly. Reach out through the channel that works for you — we cover account and legal queries across all three options below.

Team online

Live Chat

Open the chat icon from any page on gbo100. For legal or account queries, describe the issue clearly and our team routes it to the right person.

Email Support

Send detailed legal or data requests by email. Include your registered account number and the wallet type — DANA, OVO, or GoPay — linked to your account.

Account Help Centre

Log in to your account and navigate to the Help section. You can raise a dispute, request a transaction record, or flag a policy concern directly from there.

Common Legal Questions from Indonesia Accounts

These are the questions we get most often about account eligibility, data rights, wallet policy and how our terms work in practice. If your question is not here, use Live Chat or email and we will respond directly.

Access depends on local law and is available only where local regulations permit online gaming. It is your responsibility to confirm that using this platform is lawful in your specific region before opening an account.

We retain your transaction and account records for the legally required period after closure. Once that period ends, your personal data is deleted or anonymised unless a dispute or investigation is still open.

Yes. Submit a data access request by email or through the in-account Help section. Include your registered account number and the wallet — DANA, OVO or GoPay — associated with your account.

Each wallet transaction via DANA, OVO or GoPay is processed under the conditions shown at the time. Records are stored in your account history. Disputes must be raised within the timeframe stated in the full terms.

Contact us immediately via Live Chat or email with your account number. We can suspend account activity while investigating. Do not share your OTP or wallet PIN with anyone, including support staff.

We post updates directly on this page. Continuing to use your account after a change is posted means you accept the updated terms. Check this page periodically if you want to track any updates.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.